Description: Position is off the screen
Explanation: Windows is substituting a larger font size because the correct one is missing
Places that it occurs: When trying to add a new customer or new job
I. When trying to add a new customer or new job
Possible Solution:
A. Change Windows font size to small
Instructions:
1. Close Clip
2. Go to main screen of your computer also called the desktop
3. Right click your mouse on a clean spot on your desktop (not an icon)
4. Select Properties
5. Select the Settings Tab across the top
6. Select Advanced button
7. Select the General Tab (should be already selected)
8. Change the Font size to small by using the pull down button on the right side of the box
9. Restart the computer
~ or ~
II. Reinstall missing fonts. They were deleted by someone. Windows automatically installs all fonts needed for Clip. Windows substutes the next closest font which cause the problem with Clip. The two fonts that Clip uses are arial.tt and courier.tt. These must be reinstalled. Please consult Windows help for this