Updates

Backup in CLIP Software

We now have an online backup option available in CLIP. Click here to for more details

Contacting Technical Support

By Phone:  800-286-1709 (M-F 8:00 - 4:30pm EST)
 

Our Online Help

As mentioned above we now have an online knowledgebase of problems and solutions, questions and answers.  This is the same database the support technicians use.  Although it is still a work in progress, there is still a lot of good information to try and help you sooner.  Click here to go to the help pages now.
 

Support Requests

Use this form to e-mail a question or comment regarding CLIP
 

Emailing Technical Support

You can email technical support at support@clip.com. Please be sure to include your 3, 4, or 5 digit CLIP serial number in your subject line.
 

CLIP Update Requests

If your Annual Service Agreement is current, click here to request the latest CLIP update.
 

After Hours Support

Emergency, after hours support is provided by an outside contractor, PCS, Practical Computer Solutions.  Charges are handled directly through PCS.  You can page Barb Colmery at (830) 587-9292.
 

Frequently Asked Questions

Have a question? It may have already been answered here.
 

CLIP Downloads

Visit our growing library of free downloads.
 

CLIP Forum

Join the E-Forum to pose questions and get advice from other CLIP Users
 

Software Sunset Policy

To view the software sunset policy please click here